![]() Come to find out they still OVER CHARGED for the design they thought I wanted. I made him fix the worse ones but I was so desperate to get out so after that we paid and left. all the lines in the design were jagged, he completely rushed. I tried to ignore him most of the time, but he kept hurting me. Trying to hold back tears I apologized and he didn’t say anything, just yanked my hand closer to him. He started shaking his head and speaking in his language. I showed another picture and that’s when he understood what I actually wanted. He started to put the wrong color on my nails so I stoped him and showed him the picture, he didn’t get it and got angrier with me and started yelling. I politely asked him was he was doing and as he explained he got angry. We were not on the same page with what I wanted. He yanked my hands around and was super rude, when he started working on them I knew something was wrong right way. We moved on and I sat down for my pedicure, they lady was super nice and the only good part about my experience. I thought it was weird because I got them done there before and there was a charge but not this high of one. I showed them a picture of what I wanted and they said I would have to be up charged for the design. My mother in law set up an appointment for 6:30 (they closed at 7:30 on Saturdays). My wedding day was 4 days away and my loving in-laws decided to pay for my nails. ![]() Pricing is fair and average for what I wanted. The leg and foot massage was so good I almost fell asleep! My feet are so happy and pretty now!Both ladies were so sweet and made great conversation, while allowing me to relax as well. She also helped us pick the right color for my toes to match my nails.Stacy also made sure I was comfortable, made sure water temperature was good and everything. She made sure I was happy with them every step of the way in case we needed to make adjustments. Everyone had masks on properly, made sure guests were spaced out, and I watched them sanitize everything after every person.Lynn did a wonderful job on my nails. Now this was on a Monday, they said weekends are better to make an appointment ahead of time!The salon was immaculately clean, they are obviously taking covid guidelines seriously. They answered promptly and when I arrived were great about explaining the menu and I did not have to sit around and wait. My mimosa was delicious!!I messaged on Facebook for an appointment and sent over my inspo picture for my nails. I had a full set of acrylic tips and a wonderful pedicure done today! Lynn did my nails and Stacy did my pedicure. What should’ve been a wonderful pitting prior to a big day, was such a disappointing day! I asked for them to be fixed and was basically feeling like a burden for something that was done wrong on the first place! The Bride to Abe’s hands were also being jerked around. I still left a 20% tip but i shouldn’t have. I got charged extra for gel, extra French tips, extra for length and extra for the dip powder underneath and i had them remove the gel bc of how displeased i was. My gel was bubbled up because it was put on so thick, as well as uneven. I’m in town for my friends wedding, which is tomorrow, and both of our nails are a disappointment. ![]() For one, this place was recommended to me from someone who is a regular and sees kelly, but kelly wasn’t there (after an appointment was made requesting her 2 weeks in advance)and they messed up her nails as well. I tried to reason with the other manager once things simmered down and he wasn’t trying to hear me out! I too own a beauty salon in Houston and would never treat any paying customer so poorly! The whole staff was so nasty about the situation and I literally did nothing to receive such disgusting behavior! The police did nothing and I had to leave with my nails like in the picture! Terrible terrible experience.I usually don’t go to reviews but I wanted to enlighten on my disappointment. I didn’t leave, we called the police to sort things out. She then says she doesn’t care if I’m the customer and told the girl doing my nails to stop and I need to leave! MEANWHILE my nails are ruined because she was in the midst of doing them. She proceeds to tell me i can’t get my nails the way I wanted them and that I have to follow her way, I told her I was a paying customer and to please give me what we agreed on. My other hand was untouched due to the oh so rude lady with the mid length bob comes over and tells her something in their language. When I sat down the lady asked me if I wanted acrylic refill with black shellac, and agreed to do them as she files down all my nails on my right hand as you can see in the pic. I went in for a refill on a set I already had on (white powder). Terrible customer service, extremely rude staff.
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